Who We Are
First Choice Appraisal Management (FCAM) strives to be the best managed appraisal solutions provider in the Western region by delivering high quality valuation services – complimented by prompt service, competitive pricing, and active communication – in a compliant manner that mitigates risk and facilitates sound lending decision for Clients.
Clients enjoy an excellent customer service experience built on exceptional service, professional courtesy, active communication, consistent quality, and complete compliance throughout the entire appraisal process.
Our Core Values
As the Western region’s leading provider of compliant managed appraisal solutions, FCAM’s primary focus is to deliver an excellent customer service experience! This emphasis is based on our values of placing customers first, service before self, respect, inclusiveness, quality, integrity, and compliance. Bringing all the pieces together for you – Quality, Integrity, and Compliance – is our top priority.
Our Management Team
Jeffrey Richards is the founder and majority owner of First Choice Appraisal Management (FCAM). Jeff founded the company in 2009 with the guiding values of quality and integrity, along with a strong abiding belief in the dignity of others.
James A. Baumberger
Chief Executive Officer
James A. Baumberger is Chief Executive Officer and minority owner of First Choice Appraisal Management (FCAM). Jim has an outstanding record of providing inspirational leadership as an executive leading appraisal organizations serving the financial services industry.
Thomas Jon Grace, or Jon as his friends call him, is the Chief Appraiser of First Choice Appraisal Management (FCAM). Jon joined the company in 2011 to strengthen appraisal quality and ensure that Clients receive credible appraisals.
VP of Operations
Trina Harings is Vice President of Operations at First Choice Appraisal Management (FCAM). She leads the team’s daily operations to ensure consistent service and active communications to help power the success of clients.
Quality Control Manager
David Manning is the Quality Control Manager at First Choice Appraisal Management (FCAM). David joined the company in 2012 to lead its robust quality control function, streamline the qc process, and speed-up report deliveries to Clients.
Client Experience Manager
Jared Willis joined First Choice Appraisal Management (FCAM) in 2015, because the company’s core values resonated with him. The FCAM staff operates with integrity, and acts with genuine regard to support the success of clients and appraisers.
Client Accounts Manager
Amber Stojanov is the Client Accounts Manager at First Choice Appraisal Management (FCAM). With 14 years of experience in the mortgage lending industry, and seven years’ experience in the AMC space.
Key Accounts Manager
Mandy Graslie is the Key Accounts Manager of First Choice Appraisal Management (FCAM). She joined the company in 2012 and quickly became instrumental in the fundamentally important areas of order management and customer service.
Vendor Management Specialist
Tara Keitz is the Vendor Management Specialist at First Choice Appraisal Management (FCAM). She enjoys working with the best appraisers in the industry today throughout the Western region.